Congratulations on becoming a manager!
If you're a new manager who is:
- Frustrated by a team that just refuses to follow your guidance,
- Struggling to get buy in and support from your team as a new manager,
- Worried about how to delegate, organize, direct, coach or train your team members to reach their individual goals and your team's goals, or
- Unsure of how to approach performance management, complaints and conflicts in a way that will strengthen your relationships, rather than break them...
🎉Then you are in the right place!
Management 101 for New Managers is an online, self-paced training course that will give new managers everything they need to step into their new roles with confidence.
In this Course, you will learn:
-
New ways of thinking
Adjust your mindset from being responsible only for yourself and your own work, to being responsible for the people in your team and the work delivered by them.
-
Understanding your new role
Learn what it takes to be an exceptional manager by delving into the detail of what you bring to the table. Learn different ways to protect and connect your team to add value to their work lives.
-
How to direct and Improve Performance
Learn how to set expectations for the standard of work, deadlines, amount of work and behaviors you need from your team. Learn how to effectively performance manage your team and set them up for success.
Manage with Confidence
As you work through this course, you will find:
- You understand the assignment,
- You've found your unique talents and strengths that no one else could bring to the role,
- You're more confident, self-assured and prepared,
- You know how to ask your team to do something and know how to create accountability,
- Performance management is a lot less scary than it used to be,
- You approach difficult conversations with a sense of calm, and
- You are actually enjoying your new role and your new team!
Management 101 for New Managers is a must-have course for any first-time manager feeling a bit daunted and unsure. This course contains everything you need to know to manage with confidence.
Introduction and Course Overview
Module 1 - Transitioning to Manager
- Mindset Changes
- Management Styles
- Values and Behaviors
- Ethics
- Challenges (and solutions) with internal promotions
- Module 1 - Test your knowledge
Module 2 - Understanding your new role
- Leadership and Management
- Getting to know your team
- Group Dynamics
- Duties
- Finding your place in the team
- Pitfalls and common problems
- Module 2 - Test your knowledge
Module 3 - Moving the team forward
- Team Purpose
- Job descriptions, KPI's and goals
- Setting Expectations
- Having Meaningful Meetings
- Development
- Customers and Employees
- Pitfalls and Common Problems
- Module 3 - Test your Knowledge
Module 4 - Evaluating and correcting
- Effective Performance Management
- Other Difficult Conversations
- Asking for and Receiving Feedback
- When things go well
- Pitfalls and Common Problems
- Module 4 - Test your Knowledge
Module 5 - Well done!
- Well done and Feedback
Management 101 for New Managers
Management 101 for New Managers is an online, self-paced, must-have course for any first-time manager feeling a bit daunted and unsure. This course contains everything you need to know to manage with confidence.
Meet your Instructor
Estie has been building and managing teams for the last 15 years, ranging from project offices and delivery teams to service desk, support and customer success teams.
Estie loves understanding how people think and function best, a passion which she combines with her corporate experience to help new managers adapt to the unique challenges they face and to help managers to create teams that are happier and more productive.
